Merit Gold & Silver Review

Merit Gold & Silver

Merit Gold & Silver

Merit Gold & Silver

BBB Rating


    BBB Complaints


      Trustlink Rating


        Business Consumer Alliance Rating


          Low Fees



            • IRS Approved Gold & Other Precious Metals
            • 5 Star Trust Link Rating
            • AA Business Consumer Alliance Rating
            • Free Shipping of Gold & Silver anywhere in the USA for New clients


            • 13 BBB Complaints (10 resolved & 3 Customers not happy)
            • 48 Complaints over the last 3 years on Business Consumer Alliance
            • No Longer Accepting Bullion Orders

            Review of Merit Gold & Silver

            Merit Gold & Silver a.k.a. Merit Financial Service is one of the most prominent companies in the U.S. that provides gold, silver, palladium and platinum bullion plus investment grade coins. The company was founded in 1986 by Peter Epstein in Santa Monica, California. The success of the company was modest during its inception due to the entry of Wall Street into the rare coin market in 1989. The company began to grow thereafter because of the ever expanding demand for precious metal investments. By 2012, Merit Gold & Silver owned two office complexes in California which included their flagship office in Santa Monica.

            Merit Gold & Silver – Credibility

            One of the main things to consider before inventing or buying precious metals from a gold dealer is the trustworthiness of the company. There are many gold dealers out there, but how many of them can measure up to their overly inflated images? This is why you need to be extremely cautious when investing or purchasing gold from a precious metal dealer. When you plan to buy gold or invest in Merit Financial Service, you will not face any negative issues with regard to the trustworthiness of the company. Merit Gold is rated very highly from almost all the well known industry watchdogs such as the Business Consumer Alliance (BCA), Better Business Bureau (BBB),Trustlink and

            The Business Consumer Alliance (BCA) has rated the company with an AAA with only 68 complaints (52 of them having being already resolved) for the last three years. This is a significant achievement for any precious metal company out there. The company has a 5-star rating with Trustlink based on 639 customer reviews of the company and its services. The company has only 11 reports filed under, which is again a significant achievement for a precious metal dealer. Considering all the recommendations from these industry watchdogs, Merit Financial Service is definitely a legitimate and trustworthy business entity in the U.S.

            Merit Gold & Silver BBB Review   Trustlink Reviews   Business Consumer Alliance Review


            Merit Gold does offer services for their customers to setup a gold IRA or the facility to roll over to a gold IRA. But these services are not prominently highlighted within their website. This is a disadvantage as the customer has to really dig in to find out information about gold IRA services offered by Merit Gold. The facility to purchase numismatic coins or rare coins is also available with the company. There are many customers of Merit Gold who prefer to switch in favor of rare and exotic coins instead of setting up a gold IRA with the company.

            The many products of Merit Gold & Silver include silver, gold, palladium and platinum. Many of these products are approved by the IRS (Internal Revenue Service) to be included in a precious metal IRA account. Merit Gold & Silver also provides different portfolio package sizes for investors who are planning to invest in precious metal IRAs. The packages would range from $5000 to $100,000.

            Customer Service

            The company is open 12 hours a day from 7.00 a.m. to 7.00 p.m. On Saturdays, it will do business from 9.00 a.m. to 3.00 p.m. Pacific Time. The customer service of the company is top notch and better than most of their competitors for that matter. Customer service representatives may be contacted at any time during the working hours, and they are ready to assist you with solutions to all your issues. You are able to contact the customer service through a Toll-Free telephone number as well as e-mail.

            The company will make sure that all investors are well educated about the precious metal buying process. They will guide the customer along all the steps during the purchasing cycle. An investor will be assigned with an account representative once they decide to purchase precious metals with Merit Gold & Silver. The representative will first get a clear idea about what the buyer is trying to accomplish and guide them accordingly. Once a purchase is made, the company will see that the product is fully insured throughout the shipping process until the product arrives at the final destination. This will help to keep the buyer’s investment safe at all times. The company is in a position to arrange for third party storage for certain products at industry leading prices. You can speak about this with your accounts representative before purchasing the precious metal.


            The major advantage of purchasing precious metals from Merit Gold & Silver is their three-decade long experience in dealing with precious metals. The trustworthiness is the other factor that is in favor of Merit Gold & Silver. The company has a large product selection for the customer to choose from, which is another advantage of doing business with Merit Gold. The customer service team is highly professional and knowledgeable about the products offered by the company. They are also thorough on how to open and invest in a precious metal IRA account. This is why Merit Gold & Silver is considered one of the best precious metal dealers in the U.S.